Refund policy

Manufacturer 10 Day Warranty
10 Days upon receipt of your merchandise with Proof of Purchase. Proof of purchase is defined as a store receipt showing the date of purchase and may require an image of the product.

Replacement/Refund Eligibility
Proof of Purchase is required and should be emailed to lendorra, Customer Service Team at support@lendorra.com. Customer Service will respond within 24-48 hours of our request. Upon receipt of the required documentation, you will be emailed providing the appropriate resolution.

Damages and Product defects
Please inspect your order upon reception. If the item is defective, damaged, or the wrong item ordered, please contact lendorra via email at support@lendorra.com with required proof of purchase documents. Upon receipt of the email, we will respond within 24-48 hours with an appropriate resolution.

Replacement Products and/or Refunds
Upon receipt of the required proof of purchase documents replacement products and/or refund checks will be sent out via USPS mail.

Lendorra Online Returns :

Heinrich-Hertz-Strasse 28
40699, Erkrath
Germany